Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website or use the Begehung.pro platform. Personal data is any data that can be used to personally identify you.

Legal Basis

Data processing is carried out on the basis of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Digital Services Data Protection Act (TDDDG).

2. Responsible Party

Responsible for data processing on this website and in the Begehung.pro platform:

Data Protection Officer

We are not legally required to appoint a data protection officer.

3. Hosting and Technical Infrastructure

This website and the Begehung.pro platform are hosted on Google Cloud Platform (Google Cloud Run). The servers are located in Frankfurt am Main, Germany. No data transfer to third countries takes place. Google Cloud Platform meets GDPR requirements and has a Cloud Data Processing Addendum (CDPA).

Email Services

Our email hosting is provided by united-domains AG, Germany. The email servers are located in Germany.

Media Content Storage

Photos, videos, audio recordings, and other media content captured via the Begehung.pro mobile app are stored encrypted in Google Cloud Storage (Frankfurt am Main, Germany). Transmission occurs exclusively via TLS 1.3. Storage uses AES-256 encryption (at rest).

4. Data Processing on the Website

Contact and Sales Funnel

When you submit an inquiry via the sales funnel on our website, the following data is collected: name, email address, phone number (optional), industry, inspection volume, current documentation method, selected contact option, and appointment preference if applicable. This data is stored to process your inquiry and is not shared without your consent.

Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in efficient processing of inquiries).

Lead data is stored in Google Sheets (EU region). The storage duration is determined by commercial and tax law retention periods (up to 6 years).

Email Notifications

After submitting an inquiry via the sales funnel, you will receive a confirmation email to the provided address. Email delivery is handled via SMTP (united-domains AG, Germany). Your email address is used exclusively for processing your inquiry and not for marketing purposes unless you have provided separate consent.

5. Data Processing in the Begehung.pro Platform

The Begehung.pro platform (mobile app and web app) processes extensive data as part of on-site documentation. The following overview explains what data is collected, how it is processed, and how long it is stored.

Types of Data Collected

• Photos and image series: Photos taken during inspections with the mobile app, including EXIF metadata (capture time, device type). Location data in EXIF data is only stored if the user has granted location access.
• Audio recordings: Spoken comments and notes recorded during inspections. Audio files are transmitted and stored encrypted.
• Video recordings: Videos documenting conditions and processes during inspections.
• Text notes and assessments: Manual entries such as condition assessments, defect descriptions, meter readings, and free-text comments.
• Generated reports: Expert opinions, protocols, and reports (PDF, DOCX) created from captured data.
• Account data: Name, email address, company affiliation, role, and login credentials (passwords are stored exclusively as hashes).

AI-Powered Processing

Begehung.pro uses Artificial Intelligence (AI) to process captured data. The following AI-powered processing takes place:

• Image analysis: Photos are analyzed by AI models to detect damage types and generate assessment suggestions. Analysis takes place on servers within the EU.
• Audio transcription: Spoken audio recordings are converted to text (speech-to-text) by AI. Transcription takes place on servers within the EU. The original audio file is preserved and can be accessed at any time.
• Text generation: The AI generates coherent prose text for reports from captured data (photos, audio transcriptions, text notes). Every AI-generated text is clearly marked as such and can be edited or overwritten by the user.

No automated decision-making within the meaning of Art. 22 GDPR takes place. All AI-generated content consists of suggestions that must be reviewed and confirmed by the user.

AI-powered processing is based on Art. 6(1)(b) GDPR (contract fulfillment – AI analysis is a core component of the service) and Art. 6(1)(f) GDPR (legitimate interest in providing innovative documentation tools).

Offline Storage on the Device

The Begehung.pro mobile app works offline. Captured data (photos, audio, video, text notes) is initially stored locally on your device. Synchronization with the cloud occurs automatically once an internet connection is available. Local data is not automatically deleted from the device after successful synchronization but remains available for offline access. You can delete local data at any time via the app settings.

Retention Period and Deletion

Inspection data (photos, audio, video, text notes, reports) is stored for the duration of the contractual relationship. After contract termination, all user data is deleted within 90 days, unless statutory retention obligations apply. During the contract period, you can delete individual inspections and their data at any time. Account data is deleted after cancellation and expiration of any applicable retention periods.

6. Your Rights

You have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to object (Art. 21 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact: kontakt@begehung.pro

Right to complain to a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for us is:

7. Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of server request, and IP address. This data is not merged with other data sources.

Server log files are automatically deleted after 30 days.

The legal basis for temporary storage of data is Art. 6(1)(f) GDPR. The collection of data is essential for providing the website.

8. Cookies and Analytics Tools

This website uses technically necessary cookies for language selection and consent management.

The use of technically necessary cookies is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the technically error-free provision of our services.

Google Analytics

This website uses Google Analytics (Google Ireland Limited), a web analytics service. Google Analytics is only activated when you give your explicit consent via the cookie banner (Art. 6(1)(a) GDPR). Data collected: page views, time on page, device type, operating system, browser, approximate location (country/city), referrer URL. We use IP anonymization so that your IP address is truncated within the EU. You can revoke your consent at any time via the cookie banner.

9. Calendly

For appointment booking, we use the service Calendly (Calendly LLC, USA). When you book an appointment through our sales funnel, your name and email address are transmitted to Calendly. Details can be found in Calendly's privacy policy: https://calendly.com/privacy

The use of Calendly is based on Art. 6(1)(b) GDPR (contract fulfillment or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in efficient appointment scheduling).

10. Google Fonts

This page uses so-called Google Fonts for uniform font display, provided by Google. When you access a page, your browser loads the required fonts directly from Google servers (possibly in the USA). Your IP address is transmitted to Google. More information can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy

The use of Google Fonts is based on Art. 6(1)(f) GDPR. We have a legitimate interest in uniform font display on our website.

11. International Data Transfers

As part of our data processing, data is transferred to the following countries:

• Germany (Frankfurt): Hosting and media storage via Google Cloud Platform – subject to GDPR.
• Germany: Email hosting via united-domains AG – subject to GDPR.
• USA: Through the use of Calendly, Google Fonts, and Google Analytics (with consent only), data may be transferred to the USA. Transfers are based on Standard Contractual Clauses (Art. 46(2)(c) GDPR) or the EU-US Data Privacy Framework.

12. Data Processing Agreements

For the use of the Begehung.pro platform in a business context, we offer the conclusion of a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. This is particularly relevant when captured inspection data contains personal data of third parties (e.g., photos of occupied rooms, protocols with tenant data). Please contact us at kontakt@begehung.pro to conclude a DPA.

13. Automated Decision-Making

No automated decision-making including profiling pursuant to Art. 22 GDPR takes place. The AI-powered functions of Begehung.pro (image analysis, audio transcription, text generation) create suggestions that must be reviewed and confirmed by the user. No legally binding or similarly significant decisions are made automatically.

14. Provision of Data

The provision of personal data is not required for using the website. For using the sales funnel, providing your name and email address is required. For using the Begehung.pro platform, creating a user account with name and email address is required. Capturing photos, audio, video, and text during inspections is necessary for the platform's core functionality.

15. Contact

For questions about data protection, you can contact us at any time:

Email: kontakt@begehung.pro

Phone: +49 162 1565538